FAQ

  • What is your return policy?

    We accept returns of new, unused products in the original packaging for 14 days after delivery. You are responsible for return shipping and a 10% restocking fee unless the return was a result of our error. If you would like to initiate a return, please contact us. Please note that if your product has been installed, worn, or damaged, the return will be denied. For approved returns, credit will be given using the same payment method as original purchase within 30 days of receiving the returned item.

  • Will an item fit my bike?

    Please review the product description to determine if an item will fit your bike. If it is not a universal item and your bike is not listed, it will not fit.

    If you are interested in customizing one of our items to fit your bike, you can contact us with your request.

  • I'm a reseller or shop, how do I get wholesale pricing?

    Thanks for your interest in carrying our products. Please submit a copy of your business/vendor’s license or reseller’s permit to speedwellsupply@gmail.com for consideration. We will contact you once we review your submission.

  • How long does shipping take?

    Unless otherwise noted in the product description, we ship all items other than saddlebags within 1 week. Saddlebags may take up to 2 weeks to ship.

  • How much does shipping cost?

    Shipping costs will be displayed at checkout. You can select your preferred shipping option. We offer a domestic standard shipping option using UPS, USPS or FexEx depending on your location.

  • Do you ship internationally?

    Yes, we ship all around the world. Note that for international orders, you are solely responsible for any additional fees, duty charges or taxes assessed by your country.

  • What if I received a damaged or incorrect item?

    If there is any issue with your order, please take a picture and email us immediately. We will do everything we an to make it right.

  • Can I cancel my order?

    Orders may be cancelled prior to shipping only. If you need to cancel or make a modification to your order, please contact us immediately.